Professional Policies
Cancellation Policy
Late Policy
We understand that unanticipated events happen occasionally in everyone’s life.
Business meetings, project deadlines, flight delays, car problems, snowstorms, and illness are just a few reasons why one might consider cancelling an appointment.
In our desire to be effective and fair to all of our clients and out of consideration for our professional schedules, we have adopted the following policies:
- 48 Hours advance notice is necessary when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment.
- If you are unable to provide us with 48 hours advance notice you will be asked to provide a $50 cancellation fee.
- Further to this, if you are unable to provide us with 24 hours’ notice, the full amount of your appointment will be requested. This amount must be paid prior to your next scheduled appointment.
No Shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their missed appointment and future service will be denied until a full payment is made.
Arriving Late
Appointment times have been arranged specifically for you. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your consultant will then determine if there is enough time remaining to start a session. Regardless of the length of the consultation actually given, you will be responsible for the “full” session.
Out of respect and consideration to your consultant and to other clients, please plan accordingly and be on time.
We look forward to serving you.
Disclaimer
Restrictions on use
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Disclaimer
This site may, as a portion of its content, provide links and pointers to internet sites maintained by third parties. Neither this site nor The Energy Institute Inc., controls in any respect any information, products or services on these third-party sites.
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Under no circumstances, including, but not limited to, negligence, shall this site or The Energy Institute Inc., be liable for any direct, indirect, incidental, special or consequential damages that result from the use of, or the inability to use, materials posted on this site. You specifically acknowledge and agree that this site is not liable for any defamatory, offensive or illegal conduct of any user. If you are dissatisfied with any of this site’s material, or with any of this site’s terms and conditions, your sole and exclusive remedy is to discontinue using this site.
Ethics Policy
The Energy Institute Inc.’s Code of Ethics policy is a statement which expresses the primary ethical values, obligations and goals for the practice of Feng Shui, Reiki, Readings and Energy Work. It is a commitment which serves to bear witness to our promise as energy workers to uphold the values and ethical obligations expressed in our Code.
The Code of Ethics by definition reinforces our commitment to practice in ethical terms.
In short:
- Your Practitioner will act with integrity, honesty and professionalism at all times throughout their consultations.
- Your Practitioner will take responsibility for ensuring that the client fully understands the nature and implications of their selected service(s).
- Your Practitioner will treat all client details with confidentiality and not disclose confidential information without prior consent of the client.
- Your Practitioner will know the potential power of each service offered and use this with respect for their client.
- Your Practitioner will not exploit this power or position of trust with their client.
- Your Practitioner will know their limitations and shall not provide advice beyond their level of capability.
- When appropriate, a consultant may recommend referral to another, more suitably qualified professional.
- Your Practitioner will possess appropriate insurance covering liability.
- Your Practitioner will keep clear and accurate records of consultations, where appropriate. In the event of complaint, legal counsel may require access to these records.
- Your Practitioner will not carry out any disciplines, therapies or practices outside of our scope of services listed on this website during a requested consultation, unless entitled to by training, qualifications and insurance. There must be agreement to this from the client beforehand.
The Energy Institute’s formal Code of Ethics policy covers:
- Descriptions of Feng Shui, Reiki, Readings and Energy-work.
- Scope of work for Feng Shui, Reiki, Readings and Energy-work.
- General Principles include Respect for persons, Responsible caring, Integrity in relationships and Responsibility to society.
Should you require a comprehensive copy of The Energy Institute’s Code of Ethics policy or any other policy listed on this page, please send us and e-mail at:
The Energy Institute Inc., is not responsible for any legal fees you may incur through your request for information or use of this site.
Privacy Policy
The Energy Institute Inc., operates this web site (“Site”) in accordance with the following principles:
The Energy Institute Inc., i.e., theenergyinstitute.ca web site (“Site”) is maintained by its webmaster. The webmaster may be reached by e-mail at: paul@poggionegroup.com
If and when we ask you for any information that personally identifies you (“Personal Information”) we do so explicitly. For example, this Site may ask you for your name and/or your e-mail address when subscribing to our Mailing List or Newsletter (as an example). We may use your Personal Information to inform you of new features, services, and products available to you from this Site or The Energy Institute Inc.,
Some of the information and services we provide to you as a visitor of theenergyinstitute.ca require that we place a text file called a “cookie” in the browser files of your computer. The cookie enables the Site to recognize information that you have specifically and knowingly provided to the Site. This results in a more relevant and customized experience for you when visiting. We may also utilize a cookie or cookie like technologies to count users to our Site but these cookies do not contain any personally identifiable information.
If at any time you believe this site has not adhered to these principles, please notify us by email, at: rhonda@theenergyinstitute.ca then we will use all commercially reasonable efforts to promptly determine and correct the problem.
Note:
This agreement shall be governed by and in accordance with the laws of Canada, and more specifically, the Province of Ontario, without giving effect to any principles or conflicts of law.
If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
In the event you have any questions concerning our Privicy Policy, please direct yourself directly to our Webmaster at: (613) 277-1989.